标题: 南京金斯瑞生物科技有限公司高薪诚聘技术支持经理 [打印本页] 作者: 南京金斯瑞 时间: 2017-7-10 17:00 标题: 南京金斯瑞生物科技有限公司高薪诚聘技术支持经理 Technique Account Manager (English)
Technique Account Manager serves as the primary technical source for supporting sales activities within responsible regions. Technique Account Managers take full responsibility of the daily operation of customer service function, which handles all initial inquiries from customers, dealers, and general public regarding order placement, complaints, technical support and etc.
Responsibilities
Take full responsibility of the daily operation of customer service function, that handles all initial inquiries from customers, dealers, and general public regarding order placement, complaints, technical support and etc.
In charge of price control, order & contract management such as order screening, product pricing during promotion etc.
1.To provide primary technical advice to customers.
2.To provide customers with technical information and/or tools
3.To work on customers’ troubleshooting and/or complaints with a technical issue
4.To organize and provide trainings for internal sales and external distributors by delivering presentations or/and demos.
5.To help on tradeshows or exhibitions by technical communication